About us

Our Story

We are a family owned insurance brokerage serving our community for nearly 70 years.

Founded in 1947 by John T. Armstrong, this brokerage has practised a philosophy revolving around customer satisfaction. Most consumers want immediate access to personal service when purchasing or renewing their policies but in particular that their claims are going to be attended to promptly and fairly here at Paul Armstrong Insurance

We are now into the fourth generation, which demonstrates a much needed stability for today’s clients.

Meet the team

Paul C. Armstrong

Paul C. Armstrong – CIP CAIB

Paul joined his Father and founder, John T. Armstrong in 1959 and worked in promoting and developing the existing business. Paul currently enjoys assisting in management and marketing business decisions. Providing insurance services to his clients and knowing they feel secure in the products they have is what gets him up in the morning!


As an insurance brokerage, we are an advocate on your behalf. It is our Job to evaluate your needs and give choice in the products available. That is the Broker Advantage!

Amanda Armstrong Rogers – CIP CAIB

Started as a part-time student in 1976, and obtained her Broker’s license in 1981. Acting as Office Manager, Amanda became a partner in January 2012. Mandy looks after Commercial property customers. Whether it’s quoting insurance or servicing existing clients, Amanda puts her customers first!

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We take the guesswork out, giving you the Peace of Mind that you are properly protected.

Jody Armstrong Jackson

Jody Armstrong Jackson – CAIB CIP

Started full time and obtained Broker’s license in 1999. Jody became partner in January 2012. Acting as a renewal manager and working closely with the CSR’s to ensure that each renewal is thoroughly reviewed before sending out to the customer. Jody also assists with technical and financial matters that concern her clients.


At Paul C. Armstrong Insurance Brokers we strive to exceed our clients’ expectations of personalized service.

Janet Armstrong

Operations Manager. Janet assists with operation and accounting matters. Making sure our books balance and allowing us to operate successfully on a daily basis, Janet is a key player in satisfying our clients!

Janet Armstrong
Cindy Kallmeyer

Cindy Kallmeyer – CIP CAIB

Cindy has been a loyal employee since 1987. As a licensed insurance broker, Cindy acts as customer service representative. She is responsible for servicing our existing customer base, reviewing renewals, updating policies and claims assistance.


Let me be your insurance expert. I’ll help you choose what coverage is best suited for your needs, find a carrier that can offer an affordable premium and be your representative when a claim occurs.

Cathy Flaxbard – CAIB

Cathy has been with us since 1994. As a licensed insurance broker, Cathy acts as a customer service representative. She primarily works with servicing our existing customer base, reviewing renewals, updating policies and claims assistance.

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I answer your Insurance related questions and take the stress out of finding appropriate affordable insurance to fit your needs.

Catherine Brown

Catherine Brown – CAIB CIP

Catherine has been with us since 2001. As a licensed insurance broker, Catherine acts as a customer service representative. While mainly servicing our existing customer base, Catherine is also responsible for reviewing renewals, updating policies and claims assistance. Catherine Makes the customer experience amazing!


We strive to provide the “ Small Town “ personal experience with the most competitive price our markets can provide, being sure your coverage meets or exceeds your expectations. Come in and meet with us in person!

Elizabeth Brooks – B.A., CAIB

Elizabeth has been with us since 2010. A licensed insurance broker, Elizabeth acts as a customer service representative, Elizabeth services our existing customer base, reviewing renewals, updating policies and claims assistance.

Elizabeth Brooks

Striving to exceed our clients' expectations of personalized service.

Lindsay Brown

Lindsay Brown – B.A.,CAIB, CIP

Lindsay is a licensed Insurance Broker who currently looks after new business quotations. She has been with us since 2001 and plays a crucial role as one of the first faces customer’s see.


Providing exceptional customer service, backed by high-quality products, value pricing, and I constantly strive to go above and beyond for all of your insurance needs. Call me today for a quote!

Samantha Armstrong Rogers

Samantha joined the team back in 2011. She represents the fourth generation of the Armstrong Family to join us! Samantha is a licensed insurance broker who acts a Technical Service Representative working with the Customer Service Representatives, uploading new business and policy changes into the insurance company’s portals as well as shares receptionist duties.

Samantha Armstrong Rogers

I enjoy providing friendly, personalized service to assist in your insurance needs.

Joanne Coltherd

Joanne Coltherd

Joanne joined us in 2011. Since then, she has been servicing our clients as a Technical Service Representative. She works closely with Customer Service Representatives, uploading new business and policy changes into the insurance company’s portals. In addition to working with clients, Joanne is also one of the smiling faces at the reception desk that you may see!


I enjoy being part of a team who provides superior personalized customer service.

Katie Sullivan

The newest member of our team, Katie joined us in September 2015. Katie was so keen on learning everything that she needed to know about the insurance industry, that she passed her Registered Insurance Brokers license exam in April 2016. Katie is currently looking after new business quotations and plays a crucial role as one of the first faces you meet here at Your Insurance House.  Call Katie today for a quote!

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“I am passionate about working with people and going above and beyond for each client to assist in their insurance needs.”

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Victoria Palmer, B.A.

Vicky actually started working with us in 2006 as an after school student and continued to join us many summers while completing her post secondary education. We are thrilled that Vicky is back with us acting as a Technical Service Rep and working towards becoming a licensed insurance broker.

 


“In a time of need; Insurance, Assurance and a Friendly face”