September 28, 2016 12:36 pm
Most tow truck operators provide a fair and valuable service to those in need, however, some operators have made side deals with repair shops or storage facilities that pay them a commission for bringing in your vehicle. Not only is this practice unethical, it can result in poor quality repairs or hefty storage, administrative and environmental charges if you decide to change shops.
If your vehicle is not drivable after being involved in an accident, have the tow truck operator take it to a Collision Reporting Centre (CRC), if one is available in your area. The centre will pay the towing bill on your behalf and provide 24 hours FREE storage. Your insurance company will then authorize a damage appraisal and arrange to have your vehicle towed to a repair facility of your choice.
If a tow truck operator promises you a free courtesy car, additional bodywork at no cost, or offers to pay your deductible, you are likely being scammed. To avoid being a victim, Do Not Sign a Waiver allowing your vehicle to be towed from the Collision Reporting Centre. A reputable towing company will never ask you to sign a waiver.
If you are involved in an accident, call us as soon as possible. We’ll answer all your questions.